In today’s fast-paced, competitive and constantly evolving business world, it’s more important than ever for your workforce to adopt a plethora of skills in order to thrive, rather than a few skills that allow them to complete daily tasks. Additional skills play a crucial role in career advancement and most importantly – the overall success of your organisation in the future.  

With all that being said, here are my top three skills that I believe every individual in every workforce needs in order to flourish both now and in the future. 

Critical Thinking 

Critical thinkers don’t shy away from asking questions, they’re pragmatic and never make assumptions when working on projects day-to-day. They look at the bigger picture, often considering a variety of ideas, arguments and findings to ensure they develop new, better, and more efficient ways of working.   

As an example, when business leaders collaborate to increase sales and revenue over a six-month period, a critical thinker will take it back to the basics. They’ll welcome the planning process, evidence and arguments for and against, identify inconsistencies and errors in reasoning – all activities that some might find uncomfortable. They achieve this by asking relevant questions and identifying factually correct answers to these questions, rather than giving any time for speculation.  

To give you a glimpse into the mind of a critical thinker, they may ask themselves the following questions when working alone on a project. 

Am I trying to improve on something or am I motivated to make an improvement? 

Do other methods hold the possibility of better results? 

Do I have all the correct information to make a pragmatic decision? 

Are my sources reliable?  

Do my own beliefs cloud my judgement on the next steps? 

What are the barriers that will stop this project from being a success?  

Am I thinking outside of the box, what hasn’t been done before? 

 Allowing yourself time and space to break down and ‘roadmap’ what success looks like is the first step to becoming a critical thinker. It’s expected for leadership to possess this skill, but having an entire workforce of critical thinkers could unleash the true power of your team. 

Problem solving  

Problem-solvers don’t just ask ‘how do we fix this?’, they find the motivation to complete a task. It all starts with confronting what the problem is specifically, the underlying causes and looking at the facts. 

At the heart of problem-solving lies research, the catalyst for generating solutions to problems. Most importantly, solutions that are consistent with your organisational goals. It’s best practice to specify short and long-term alternatives and let the brainstorming commence.  

 Having a problem solver on your team will generate new ideas, better ways of doing things, make it easier for people to understand things or help save customers time and money. 

Most importantly, you’ll develop good practice and work efficiently towards your collective goals. Just imagine having an entire team of problem solvers – your team will be empowered to smash through any ‘walls’ that come their way.  


 It’s no secret that self-management is bred via repetition, experience and confidence. Additionally, knowing what an organisation expects of you provides you with the freedom to meet those expectations in the most efficient way possible – that is real self-management.  

It all starts with having a clear understanding of what’s expected of you, taking this onboard and breaking it down into bitesize pieces to meet any timeframe set before you. This allows you to express yourself through your work and build on your own autonomy.   

The top performers in every organisation start their day with efficiency on their mind, mapping out the time they’re on a shift in their heads. The process varies on how your organisation operates and the person or process that defines your  

Having a workforce of self-managed individuals does build over time. But when that time comes, mentoring a guiding your team will lessen, saving you valuable time which can be spent future-proofing your business and coming up with your organisation’s next big idea. 

If you have goals to meet in 2023 and feel that learning and development could play a part, get in touch with our business development team today to claim a FREE organisation training needs analysis worth £150. 


If you want to learn more about our top tips for 2023 get in touch with James Barras, our learning and Development Officer about his bespoke training courses –